Customer Service Representative/Sales Agent

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I authorize investigation of all statements contained in this application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give the Company permission to contact schools, previous employers (unless otherwise indicated), references, and others, and hereby release the Company from any liability as a result of such contact.
I also understand that (1) the Company has a drug and alcohol policy that provides for pre-employment testing as well as testing after employment; (2) consent to and compliance with such policy is a condition of my employment; and (3) continued employment is based on the successful passing of testing under such policy. I further understand that continued employment may be based on the successful passing of job-related physical examinations.
I further understand that my employment with the Company may be subject to a probationary period. I understand that at any time during the probationary period or thereafter, my employment relation with the Company is terminable at will for any reason by either party.

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Company Information:

Classic Parts of America specializes in restoration and replacement parts for Classic Chevy and GMC Pickups, Camaro, Nova and Chevelle.  We have been in business for over 30 years and ship parts worldwide.           

Job Description: 

This is a call center position where you will be answering incoming calls.  This is a full-time customer service position.  The hours are Monday through Friday from 9 am to 5:30 pm and from 9 am to noon on Saturdays.

Job Duties: 

  • Take customer orders and catalog request by phone as needed.
  • Answer customer questions regarding product, order status, etc.
  • Process mail and fax orders.
  • Process refund and re-ship requests.
  • Transfer calls to appropriate departments as needed.

Job Qualifications:

  • Computer and communication skills.
  • Basic telephone skills.
  • Basic math skills.
  • Regular attendance.

Job Perks:     

We also offer:

  • Health insurance with the option of dental/vision
  • Paid vacation and sick time
  • 401(k)
  • Break room with gym facilities
Location: Riverside, MO
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